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FAq

1. How do I start my custom project?

Simple! Contact us via email/phone for a free consultation. Share your space dimensions, theme ideas, and budget, and we’ll prepare a no-obligation 3D design and quote within days.

2. Can you work with small spaces?

Of course! Whether you have a compact mall area, daycare center, or a large family entertainment center, we optimize designs to maximize fun in any space.

3. Do you handle shipping and installation?

Yes! We offer door-to-door delivery and can arrange professional installation (optional). Our team ensures everything is set up safely and correctly—just let us know your needs!

4. What if my equipment gets damaged?

We offer 1-year warranty on all equipment. If any issues arise, our support team will help with repairs or part replacements. Even after the warranty, we provide lifetime technical support and maintenance advice.

5. Are your materials safe for kids?

Safety is our top priority. All equipment uses:
✔ Child-safe, non-toxic materials (phthalate-free, lead-free)
✔ Extra-strong steel frames and soft padding to prevent injuries
✔ Anti-bacterial surfaces for hygiene
✔ Certified to meet international safety standards

6. Can you customize playgrounds for my space and theme?

Absolutely! Every piece of our indoor playground equipment is 100% custom-made to fit your venue’s size, layout, and design theme. Share your ideas with us—whether it’s a jungle adventure, space exploration, or fairy-tale castle—and we’ll bring it to life with 3D designs before production.

7. What's your production lead time?

Typical production takes 30-45 working days after final design approval, depending on project complexity. Rush services may be available for an additional fee.

8. Do you provide design services for custom playgrounds?

Yes, we offer comprehensive one-on-one design services. Our team works closely with you to create 3D renderings based on your space constraints, target age group, safety requirements, and thematic preferences before production begins.

9. What types of indoor playground equipment do you offer?

We specialize in fully customized indoor playground solutions, including soft play structures, climbing frames, ball pits, slides, trampolines, and interactive play panels. All equipment is tailored to your specific requirements and venue dimensions.

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