Customized Indoor Playground for Kazakhstan Client

Tongyao recently completed a custom indoor playground project in Kazakhstan, located in a bustling family entertainment center in a major city. The client's goal was not just to open a play area, but to create a landmark destination that would attract and retain families, establishing a profitable business model. The project aimed to deliver a safe, highly engaging, and imaginative play space that could cater to a wide age range of children while fitting the client's specific spatial and financial requirements. Our professional playground design team worked closely with the client from the initial consultation to the final installation.

The result was a stunning 350-square-meter indoor playground. The design was meticulously planned to optimize the entire floor space, integrating a variety of play elements such as a multi-level climbing structure, multiple slides of varying heights, a massive ball pit with interactive features, and dedicated role-playing zones. Every aspect of the project, from the color scheme to the materials used, was fully customized to align with the client’s vision, space layout, and budget.

The client's requirements were ambitious and specific, reflecting a desire to stand out in a competitive market:

• A Unique and Iconic Design: They wanted a playground that was visually distinct and memorable, something that would not look like a generic, off-the-shelf solution. The client specifically requested a design that could incorporate local cultural elements or a unique fantasy theme.
• Certified Safety: Safety was the top priority. The client insisted on a playground that not only met but exceeded international safety standards, including EN1176 and ASTM, to give parents complete peace of mind. This was a critical factor for their business reputation.
• Diverse Play Experiences: The playground needed to be more than just a place to run around. The client needed a balanced mix of high-energy activities for older children (ages 6-12) and gentler, more imaginative play for toddlers and preschoolers (ages 2-5). This meant incorporating elements for both active and cognitive development.
• Exceptional Durability and Longevity: Given the high foot traffic expected, the client required a solution built to last. They emphasized the need for high-quality, eco-friendly, and non-toxic materials that could withstand continuous use and were easy to maintain, ensuring a long service life and a solid return on investment.
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Tongyao's solution was a comprehensive, end-to-end service designed to meet every one of the client's needs with precision and professionalism.

Customized, Thematic Design: Our design team proposed a "Mystical Forest" theme. This allowed us to integrate organic shapes and vibrant, nature-inspired colors (greens, browns, and pops of blue and red) while incorporating modern, dynamic play concepts. Key features included:

• Ninja Challenge Course: A challenging obstacle course with swinging ropes, balance beams, and climbing nets to appeal to older children and encourage physical fitness.
• Interactive Play Panels: Walls with gears, light-up buttons, and sound effects were strategically placed throughout the structure to engage children's cognitive skills.
• Multi-Lane Slides: A mix of open, spiral, and tube slides, including a thrilling double-lane slide for racing, provided variety and excitement.
• Massive Ball Pit with a "Volcano" Feature: The ball pit wasn't just a pit; it included a central "volcano" that would erupt balls periodically, creating a surprising and fun spectacle.
• Dedicated Toddler Zone: A fenced-off area with soft play blocks, a mini slide, and a small ball pit, all designed with extra padding and safety features for the youngest visitors.

High-Quality, Certified Manufacturing: To meet the client's strict safety and durability standards, Tongyao utilized:

• Frame: High-grade galvanized steel pipe, powder-coated for rust resistance.
• Plastics: Imported LLDPE (Linear Low-Density Polyethylene), a non-toxic, UV-resistant, and fire-resistant material.
• Padding: Soft EPE (Expanded Polyethylene) foam covered with durable PVC fabric, ensuring impact protection.

All materials and the final product were rigorously tested and certified to comply with EN1176 (European Standard) and ASTM (American Standard), providing verifiable proof of safety.

Efficient Installation Support: Tongyao understood the challenges of a long-distance installation. We provided a comprehensive support package:

• Detailed Documentation: We delivered a full set of detailed 3D design drawings and a step-by-step installation manual with clear illustrations.
• Remote Guidance: A dedicated project manager and an engineer were available via video calls and messaging apps to provide real-time guidance, troubleshoot issues, and answer questions from the client's local installation team. This proactive support saved significant time and prevented costly errors.

After-Sales Service: Tongyao's commitment to the client extended far beyond the sale:

• Warranty: We provided a full 1-year warranty covering any manufacturing defects.
• Lifetime Maintenance Guidance: We offered ongoing consulting on best practices for cleaning, maintenance, and regular safety checks to ensure the playground remains in top condition.
• Spare Parts Service: A dedicated stock of spare parts (e.g., replacement nets, screws, and padding) was made available for long-term operational needs, minimizing downtime.
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The new indoor playground opened to the public in early 2025 and was an instant success.

• Immediate Popularity: The playground quickly became a top-rated family destination in the city, attracting hundreds of visitors on weekends and holidays. Positive reviews on social media highlighted the unique design, cleanliness, and variety of activities.
• Increased Business Revenue: The client reported a significant boost in revenue from ticket sales, birthday parties, and café patronage within the first few months of operation. The playground became the primary draw for their family entertainment center.
• Client's High Praise: The client sent a letter of praise, specifically commending Tongyao’s professionalism, the seamless customization process, the high quality of the materials, and the invaluable installation support. They expressed their intent to partner with Tongyao on future projects.

Tongyao is not just a manufacturer; we are a partner in our clients' success. Our reputation is built on:

• 15+ Years of Expertise: Our deep experience allows us to anticipate challenges and provide proven, effective solutions for any project size or complexity.
• Comprehensive One-Stop Service: We manage the entire process, from initial conceptualization and design to manufacturing, shipping logistics, and detailed installation support. This single point of contact simplifies the process for our clients.
• Unmatched Customization Ability: We don't just sell products; we create unique, branded experiences. Our ability to tailor themes, layouts, and play functions to specific markets and client visions sets us apart.
• Commitment to Quality and Safety: Our rigorous adherence to international safety standards (EN1176, ASTM) and use of premium, eco-friendly materials are non-negotiable, ensuring a safe environment for children and a durable investment for business owners.
• Proven Global Track Record: Our portfolio of successful projects spans the globe, from Kazakhstan and Russia to the UAE and the USA, demonstrating our ability to deliver high-quality solutions anywhere in the world.
• Contact Tongyao Today to customized your unique playground!